Tech Support Services

TECH-SUPPORT

Technical Services​ for your website

We provide to our clients with carefully tailored support services to assist not just with project deployment but also with routine web systems maintenance to keep their online projects running smoothly, to full helpdesk support for operational management, feature development, troubleshooting and disaster recovery. We are able to provide a full end-to-end service from simple reactive support to be on hand when you or your staff have a problem with your web systems, as well as proactive monitoring and maintenance keeping everything in tip-top condition.

Here is a General List of Task We Provide Under Our Website Maintenance Plan:

Having a coherent strategy leads every sucessfull outcome. We provide guidance and insight to our clients offering key solutions for their online business creating new revenue lines and increased interaction as well as significantly lower operating costs. Key to it all is the time and care we take to understand our client’s business in detail, their strategies and market focus. It is only when we truly have this understanding that we can contribute fully and do our thing.

We are proud to say that we have become a key driving force behind the execution of some of our customer’s successful web projects. Every client we sign becomes a key client and our ethos in delivering the same success for any client, small, large or in start-up is where we make a difference.

Key activities include:-

  • RESEARCH & DISCOVERY
  • COMPETITION ANALYSIS
  • DIGITAL STRATEGY AND PLANNING
  • BUSINESS MODEL DEVELOPMENT
  • e-commerce CONSULTATION
  • SCOPING
  • DOCUMENTATION
    ONLINE MARKETING STRATEGY
  • CONTENT DEVELOPMENT

What you may need in Tech Support?

It’s vital that there is a clear understanding between the Client and Developer what the project goals are, what the website or application will do and what its users expect it to do. We provide a comprehensive analysis and fast discovery service where we help clients examine businesses requirements and help to visualize their implementation. We help clients document their requirements, define functionality and scope and through this are able to provide accurate development costs and timelines.

Requirements gathering and initial specification development is the most important single aspect in beginning any digital project and we are very serious about it. You may need your technical support in case of

  • BUSINESS ANALYSIS
  • TECHNICAL SOLUTION ANALYSIS
  • USE CASE DEVELOPMENT
  • SYSTEM AND FLOW DIAGRAMMING
  • REQUIREMENTS GATHERING AND DOCUMENTATION
  • SPECIFICATION WRITING
  • PROJECT SCOPING AND PHASING
  • PROPOSAL & QUOTATION PRODUCTION

We Design

We are here to create the best web designs for you. Our well-planned designs will help you to increase revenue quickly.


We Develop​

Our team of developers is here to create flawless websites for you.




We Optimise​

Getting high traffic from the online world is not easy. That’s why we are here to help you to fetch more visitors from Google or social media.

We Report​

We will keep you updated with customers’ interactions with your website. We will share the monthly Google Analytics report and we will also update you with the required improvements.

We are providing outsourced IT services for your business

If you are interested to know about the excellence of our services then read case studies of our previous clients. These case studies will help you know why we are the best when it comes to digital marketing in Asia.