Application Maintenance
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Application Maintenance
Since the emergence of digital technology, multiple companies have become increasingly dependent on application systems. WasiTechSystems offer hassle-free, straightforward, and cost-effective Application Maintenance and Support Services that helps businesses boost productivity without getting bogged down by bugs when connecting with clients. Application Maintenance and Support Services at WasiTechSystems manage applications in compliance with best practices and offer solutions to any issues that arise during the process. We have built our platform to make IT application maintenance services as robust and simple as possible while also tailoring them specifically to each client’s needs.
- Enhance the experience and response times of the customer service departments
- Streamline your upgrade processes smoothly
- Make modification and reevaluation of application maintenance system Quick and adaptable with no time
- Design the system to operate within safe limits
- Proactively install new features
APPLICATIONS MAINTENANCE AND SUPPORT
Applications maintenance and support focuses on stabilization of your applications, optimization of provided services and applications improvement.
The Service includes 3 levels of support for SharePoint-based applications:
- requests resolution and problem detection on the 2nd level support;
- problem root cause analysis on the 3rd level support;
- application modification, bug fixing, testing, documentation update on the 4th level support.
Application maintenance and support service may include expansion and/or modification of the applications functionality, debugging and creation of supplementary solutions.
Applications management service includes the following steps:
- application transition;
- application maintenance and support.
The following are the examples of tasks that are performed within the service: adjusting of a software to the changes of regulating acts, implementing new functionality and change requests, building and deployment new versions of applications, investigating and solving problems and defects.
Our qualified specialists will start providing application support within the shortest possible period of time. You can define the format of collaboration within the service: choose between dedicated or shared support teams, define SLA (Service Level Agreement) as well as the level of management and project control.
We use process approach that provides results predictability and continuous quality level.
We give a warranty to all the changes made within which all defects revealed will be corrected as part of the service.
We Design
We create the website design based on your branding looks. Every single bsuiness is different so simply we are doing unique looks design for our customers.
We Develop
Based on your business needs we are developing your website options and functions, which will give your customer a new experience.
We Optimise
Give Your Business The Traffic It Deserves. Online traffic is one of the most important aspects of any growing business. For all of this we must need to optimise your website
We Report
For insights into your customers’ interaction with your site, we’ll send monthly Google Analytics reports, and can call to discuss what’s working and what to improve.
We Provide Outsourced IT Services For Small & Mid-Sized Business
Discover what’s made us gain a reputation for excellence by reading some of our case studies from previous clients located both within Malaysia and internationally. Find out why we’re putting Asia on the map when it comes to digital marketing.