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Since the emergence of digital technology, multiple companies have become increasingly dependent on application systems. WasiTechSystems offer hassle-free, straightforward, and cost-effective Application Maintenance and Support Services that helps businesses boost productivity without getting bogged down by bugs when connecting with clients. Application Maintenance and Support Services at WasiTechSystems manage applications in compliance with best practices and offer solutions to any issues that arise during the process. We have built our platform to make IT application maintenance services as robust and simple as possible while also tailoring them specifically to each client’s needs.
Applications maintenance and support focuses on stabilization of your applications, optimization of provided services and applications improvement.
The Service includes 3 levels of support for SharePoint-based applications:
Application maintenance and support service may include expansion and/or modification of the applications functionality, debugging and creation of supplementary solutions.
Applications management service includes the following steps:
The following are the examples of tasks that are performed within the service: adjusting of a software to the changes of regulating acts, implementing new functionality and change requests, building and deployment new versions of applications, investigating and solving problems and defects.
Our qualified specialists will start providing application support within the shortest possible period of time. You can define the format of collaboration within the service: choose between dedicated or shared support teams, define SLA (Service Level Agreement) as well as the level of management and project control.
We use process approach that provides results predictability and continuous quality level.
We give a warranty to all the changes made within which all defects revealed will be corrected as part of the service.
Discover what’s made us gain a reputation for excellence by reading some of our case studies from previous clients located both within Malaysia and internationally. Find out why we’re putting Asia on the map when it comes to digital marketing.